bespoke industrial furniture
industrial furniture uk
handmade furniture uk
commercial office furniture
reclaimed dining table uk
All deliveries are a one man service so assistant maybe required. If a 2-man delivery is needed or you any special requirements, it is you’re responsibly to inform us before delivery.
For smaller items like coffee tables we use a 48hr courier service which can be tracked. Companies like UPS, DPD, I-POST etc.
Once the item has been marked for dispatch we will forward you the tracking information. If for any reason you are not available when the delivery is attempted the delivery company will leave a card with instructions for the re-delivery.
We carefully bubble wrap each item but we do understand that sometimes damages can happen. In the event of damage occurring please contact us ASAP.
Small to medium items will be sent via a pallet service. We carefully wrap each item and secure to the pallet safely.
We will call you to confirm a delivery date which suits you once palatalised. Once the item has been marked for dispatch we will forward you the tracking information.
Assistance will be needed to unload the item as it will be a kerbside delivery only so please make sure there is more than one able body person to assist.
Large item delivery:
We have our own drivers and vans delivering nationwide. If for any reason your delivery is not in our normal routes we may need to use a third party courier company.
When your order is complete our driver will contact you 24hr prior with an estimated time of arrival.
Our items are delivered ready built so please make sure you have adequate access to your property. If there is an issue with access we have designed the tables so the tops can be unbolted with a 13mm socket or spanner.
Delivery will only be to the front door of the property, unless agreed in advance. If for any reason the driver has to enter you home we are not liable for any damages caused to your property.
Generally the driver will be happy to assist getting the item into your home unless it proves a risk to his health or your property.
All deliveries are at the driver’s discretion.
Deliveries are commenced during normal working hours and days.